Trust & Safety

Your safety is our priority

We're committed to creating a safe, fair, and trustworthy marketplace for both buyers and sellers.

Escrow Payment System

All payments are held securely in escrow until the buyer confirms delivery. This ensures sellers get paid for their work and buyers receive what they ordered.

Identity Verification

Sellers undergo identity verification to build trust. Verified badges are displayed on profiles, so buyers can confidently choose who to work with.

Fair Dispute Resolution

Our dedicated resolution team mediates all disputes impartially. Both parties can submit evidence, and our team ensures fair outcomes within 48 hours.

Seller Screening

All seller applications are reviewed by our team. We verify portfolios, check for quality standards, and ensure compliance with our community guidelines.

Content Moderation

We actively monitor listings and user interactions to prevent fraud, spam, and inappropriate content. Report violations and we'll investigate within 24 hours.

Buyer Protection

Not satisfied with an order? Our buyer protection program covers you. Get revisions, refunds, or dispute resolution backed by our guarantee.

Report a Concern

If you encounter suspicious activity or violations, let us know. All reports are reviewed within 24 hours.

Report an Issue